Who is this service for?
- Pymes with Oracle and SQL Server environments with up to 5 BBDD or Instances in production.
- Services that not required guards.
- Companies that require minimal maintenance and do not have a DBA on staff.
What this Oracle / SQL Server support service includes:
An email to make your inquiries about possible improvements to the environment or performance of the platform.
Remote support during office hours.
Direct phone during office hours for incidents that affect the service. Answer in the same day through remote access.
Response time for non critical requests or incidents: next business day.
Backup for the planning policy of the Backups.
Updates and revisions of the planned patching.
Possibility of contracting on-site consultancy hours with special conditions.
PROMOTIONAL PRICE 800 €/month*
*Minimum contract of 6 months